In short
This summary helps you find your way; the sections after it are the terms.
- Tomoe helps you plan and record your day. It is not medical advice and not a medical device.
- What you record is yours, and you can delete it with your account at any time.
- Tomoe is free during its launch. Afterwards Plus and Pro are optional and bought through Google Play, and Free keeps everything you made.
- Use Tomoe fairly, for yourself, and keep your sign-in to yourself.
- If something doesn't work as it should, write to us and we answer within 14 days.
- Polish law applies, and as a consumer you keep the protection of the law where you live.
What Tomoe is
Tomoe is an app for Android phones that helps you take care of your health, your time and your attention. With it you can plan and record routines, tasks, focus time, workouts and exercises, supplements and check-ins; keep your bodyweight, body measurements, vitals and steps, typed in or brought in from Health Connect; set goals and see milestones and statistics; get reminders; and export your data. Your records are kept on Tomoe's servers, so they follow you to every phone you sign in on.
What you need
- An Android phone with Android 8.0 or later and Google Play.
- A Google account or an email address you can receive mail at.
- An internet connection to sign in and to keep your phones in step. Reminders also arrive offline.
Like any online service, Tomoe can be reached by people who should not, for example through malware on a phone or a password someone else learned. Keep your phone updated and your sign-in details to yourself.
Not medical advice
Tomoe helps you plan and record training, supplements and how you feel. It is not a medical device. It does not diagnose, treat or prevent any condition, and nothing in it — plans, reminders, statistics, the Assistant's replies or insights — is medical advice.
- Talk to a doctor or another qualified professional before you start a training programme or change a supplement, or when something feels wrong.
- Your doctor's instructions come before anything in the app.
- A reminder can fail to arrive. Do not rely on Tomoe alone for anything you must not miss.
- In an emergency, call 112 or your local emergency number.
Exercise demonstrations
Animations and pictures of exercises, including the muscles shown as working, are illustrations to help you recognise a movement. They are generated, simplified and may be inaccurate in technique, equipment, range of motion or muscles involved. They don't replace instruction from a qualified coach or physiotherapist. Stop if an exercise causes pain.
Your account
- You must be at least 16 to use Tomoe. If you are under 18, buy a plan only with the consent of a parent or guardian.
- An account is for one person. Keep your sign-in details to yourself; you are responsible for what is done with your account.
- Use an email address you can receive mail at, so you can verify it and reset your password.
Your content
What you record in Tomoe is yours. You let us store and process it only to provide Tomoe to you, as the privacy policy describes. We do not claim any other rights to it.
Using Tomoe fairly
Do not enter unlawful content in Tomoe, and do not use it to break the law, try to reach other people's accounts or data, get around its limits, overload or attack its servers, or copy it or its data by automated means.
The Assistant and Insights
The Assistant and Insights come with Pro. The Assistant has a daily allowance; the app tells you when it is used up and when it comes back. The Assistant's replies and insight cards are written by AI from your records. They can be incomplete or wrong, so check them before acting on them. The Assistant changes your Library or your records only when you accept one of its proposals.
Plans
Tomoe has three plans: Free, Plus and Pro. What each includes is shown in the app before you buy.
- The free launch. While it lasts, everyone has everything in Plus at no cost. Tomoe tells you a week before it ends.
- Plus and Pro go on sale through Google Play after the free launch, as subscriptions renewed each month or each year, and Plus also as a one-time purchase, Plus for life. Prices are shown in Google Play before you pay.
- Subscriptions renew automatically and are charged at each renewal until you cancel. You can cancel in Google Play at any time; the plan stays until the end of the period paid for. Google Play tells you before a price changes, and you can cancel before the new price applies.
- Plus for life gives Plus to the account that bought it for as long as we provide Tomoe. Where these terms refund it, you get its price less one thirtieth for each full month since you bought it.
- Payment is handled by Google Play under its terms. Your rights below, as a consumer, come in addition to them.
- Moving to Free. When the free launch ends, or a paid plan ends, and you have no other paid plan, your account moves to Free. Nothing you made is deleted. On Free you can't create more than its limits allow, statistics cover the last three months, Health Connect is paused, and of body measurements, vitals and steps only the bodyweight you log yourself keeps being recorded. Plus lifts these limits.
Your right to withdraw
If you are a consumer, or a sole trader for whom the purchase isn't professional, you can withdraw from buying Plus or Pro within 14 days of the day you bought it, without giving a reason. This applies to buying a plan, not to its later renewals.
To withdraw, tell us within those 14 days, for example by writing to support@tomoe.health and giving your account's email address. You may use the form below, but you don't have to. If you asked in the app for a subscription to start before the 14 days were over, you pay for the days already provided and get the rest back; otherwise, and always for Plus for life, you get everything back. We refund you within 14 days of hearing from you. Google Play may also refund a purchase under its own policy.
Withdrawal form
Fill in and send this only if you want to withdraw, to support@tomoe.health.
- To: Dawid Tomczyk, Tomoe's developer, support@tomoe.health
- I hereby give notice that I withdraw from my contract for the following digital service: Tomoe Plus (monthly, yearly or for life) or Pro (monthly or yearly)
- Bought on:
- My account's email address:
- My address (optional):
- My name:
- Date:
Changes to Tomoe
Tomoe keeps developing: we add features, and change or remove some only for one of these reasons: a change in the law or a decision of an authority; security; a change by a service Tomoe depends on; the introduction of a new feature, plan or price, to the extent the change is needed for it; or a change in our identity or contact details. Such a change costs you nothing. If a change makes a paid plan noticeably worse for you, we tell you by email and in the app at least 14 days before it takes effect, and you can end the plan within 30 days of the change, by writing to support@tomoe.health, and get back what you paid for the time not used, or for Plus for life the refund described under Plans.
We work to keep Tomoe available, but short interruptions can happen, for example during updates. If we stop providing Tomoe, we tell you by email and in the app at least 60 days ahead so you can export your data, and we refund paid time not yet provided, and Plus for life as described under Plans.
Ending your use
You can stop using Tomoe and delete your account at any time. Withdrawing your consent to health data also deletes your account, since Tomoe can't keep your records without it. Deleting your account doesn't cancel a Google Play subscription, so cancel it in Google Play first; if a renewal is charged after your account was deleted, write to us and we refund it. A plan bought for the deleted account, Plus for life included, ends with it and can't be moved to a new account.
We may suspend or close an account that seriously or repeatedly breaks these terms. We tell you why unless the law forbids it, and you can contest it by writing to support@tomoe.health. If we close an account, we refund paid time not yet provided, and Plus for life as described under Plans, unless the law allows otherwise.
Complaints
If Tomoe doesn't work as it should, write to support@tomoe.health with your account's email address and what went wrong. We answer within 14 days. If Tomoe doesn't work as these terms describe, you can ask us to put it right; if we don't, or can't, you can ask for a lower price or end the plan and get your money back, as the law provides.
If we can't agree, you can also turn to a consumer body: in Poland, your municipal or district consumer ombudsman or the Trade Inspection; elsewhere, the consumer authority or out-of-court dispute resolution body where you live.
Liability
We are liable as the law provides. Nothing in these terms limits liability for intent, gross negligence, or injury to life, body or health, or your rights as a consumer.
Changes to these terms
We change these terms only for one of these reasons: a change in the law or a decision of an authority; security; a change by a service Tomoe depends on; the introduction of a new feature, plan or price, to the extent the change is needed for it; or a change in our identity or contact details. A change is published here as a new version, with its date shown at the top, at least 14 days before that date, unless the law or security needs it sooner, and we tell you by email and in the app. Earlier versions stay available here. When the new version takes effect, Tomoe asks you to accept it. If you don't accept it, write to support@tomoe.health and we send you a copy of your data, delete your account, and end a paid plan with a refund of what you paid for the time not used, or for Plus for life the refund described under Plans; you can also delete your account on the web.
Law and contact
These terms are governed by Polish law. If you are a consumer, you also keep the protection of the mandatory law of the country where you live, and you can bring a claim before its courts. Write to support@tomoe.health with any question about these terms.